Seafreight Controller (DBN)

Swift Worldwide Logistics is a prominent player in the freight forwarding industry in South Africa, dedicated to providing top-notch logistics solutions to our clients. We specialize in sea freight services, offering efficient and reliable transportation of goods across various destinations globally.

We are seeking a dynamic and enthusiastic individual to join our team as a Sea Freight Controller. This position offers an exciting opportunity for someone passionate about logistics and eager to develop their career in the freight forwarding industry.

Key Responsibilities:

Shipment Coordination:

•    Assist in coordinating sea freight shipments from origin to destination.
•    Liaise with carriers, suppliers, and customers to ensure smooth execution of shipments.
•    Prepare and process relevant shipping documentation accurately and in a timely manner. 

Scheduling:

•    Plan and schedule cargo pickups, deliveries, and vessel departures.
•    Monitor vessel schedules and communicate any changes or delays to stakeholders promptly.

Customs Clearance:

•    Collaborate with customs team to ensure compliance with import/export regulations.
•    Facilitate the customs clearance process and resolve any related issues efficiently.
•    Maintain up-to-date knowledge of customs procedures and requirements.

Customer Service:

•    Provide excellent customer service by addressing inquiries and resolving issues promptly.
•    Keep customers informed about the status of their shipments and provide regular updates.
•    Build and maintain strong relationships with clients to enhance customer satisfaction and retention. 

Documentation Management:

•    Organize and maintain accurate records of shipment details, including bills of lading, invoices, and packing lists.
•    Verify the accuracy of documentation and ensure all necessary paperwork is complete and compliant. 

Problem Solving:

•    Identify and resolve operational challenges or discrepancies that may arise during the shipping process.
•    Proactively troubleshoot issues to minimize disruptions and ensure on-time delivery of goods.

Qualifications and Skills:

• Qualifications in Logistics, Supply Chain Management, or related field.
• 3 years work experience in the freight forwarding industry, particularly in sea freight operations, is preferred but not required.
• Strong attention to detail and excellent organizational skills.
• Proficiency in MS Office applications, especially Excel and Outlook.
• Effective communication skills, both verbal and written.
• Ability to work collaboratively in a team environment.
• Adaptability and willingness to learn in a fast-paced industry.
• Knowledge of customs regulations and procedures is an advantage.

Benefits:

• Competitive salary package
• Opportunities for career growth and development
• Training and support provided
• Positive and collaborative work environment

Join our team and embark on an exciting journey in the dynamic world of freight forwarding. If you are ready to take the next step in your career and thrive in a challenging yet rewarding role, we encourage you to apply for the position of Sea Freight Controller at Swift Worldwide Logistics.